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Using ybbly, clearly explained.
These terms explain how our local classifieds marketplace works and what we expect from people who use it.
These Terms and Conditions apply to your use of ybbly, including classified ads, account features, messaging, and the Professionals directory. In these terms, “we”, “us”, and “our” refer to ybbly. By creating an account or using these services, you agree to these terms and our Privacy Policy.
1. What ybbly provides
ybbly helps people in India publish classified ads, find local listings, and contact sellers or professionals. We provide the platform; users provide the listings. We do not own or inspect advertised items, provide the listed professional services, arrange delivery, or collect payment for transactions between users.
A listing appearing on ybbly is not an endorsement or a guarantee of its accuracy, quality, ownership, safety, or legality. Check the details and decide whether a transaction or service is suitable for you.
2. Eligibility and your account
- You must be at least 18 years old and legally able to enter into a contract.
- Provide accurate account and contact information. Do not impersonate another person or create accounts to evade restrictions.
- Keep your password, email account, and verification codes private. Do not share access to your account.
- Tell us promptly if you believe someone has accessed your account without permission.
- Some features require sign-in, email verification, or a mobile number. A number being present does not mean it has been verified.
3. Posting and managing classified ads
- Only advertise items you own or are authorised to offer, and services or opportunities you are entitled to provide.
- Choose the correct category and location. Use genuine photos, accurate descriptions, and clear prices and conditions.
- Do not publish misleading, duplicate, counterfeit, stolen, unlawful, or prohibited content. Read our listing rules.
- Do not publish someone else’s private information, infringe intellectual property, or use listings to collect passwords, OTPs, advance-payment scams, or other sensitive information.
- Use the platform’s contact options and follow the listing form’s restrictions on phone numbers and external links.
- Keep availability up to date and mark an item sold when appropriate. Listings may expire or be removed under the platform’s rules; your account shows their current status.
4. Professional profiles
Each account can create one professional business profile. Professional profiles are currently free. Provide accurate business details, service areas, photos, qualifications, and contact information, and keep them up to date.
You are responsible for holding any licences, registrations, permissions, or qualifications required for your profession and for complying with rules that apply to your advertising and services. Do not claim credentials or verification you do not have.
A verification badge, where shown, indicates the status recorded by ybbly. It is not a guarantee of professional competence, regulatory approval, service quality, or a customer outcome. Customers should independently check relevant credentials before engaging a professional.
5. Free allowances and paid options
Classified ads are subject to the allowance shown in your account. Limits and eligibility may differ by account or feature. Professional profiles are currently free.
If we introduce paid registration, additional ads, or other paid features, the applicable price, duration, taxes where relevant, and payment terms will be shown before you purchase. These terms do not authorise an undisclosed charge. Fees for a future option do not cover the price of an item or professional service agreed between users.
6. Contact, transactions, and safety
Buyers, sellers, and professionals agree directly on prices, payment, collection, delivery, and service arrangements. Check the item or service, identity, and relevant documents before committing. ybbly does not provide escrow or buyer protection for these transactions.
- Meet in a public place where practical and inspect an item before paying.
- Never share an OTP, password, or payment PIN, or pay a fee to receive money.
- Do not send unsolicited messages, harassment, threats, spam, or fraudulent requests.
- Use reporting tools when something appears suspicious. See our Safety Tips.
7. Your content and permissions
You retain any rights you hold in the content you submit. You give ybbly a non-exclusive, royalty-free permission to store, reproduce, resize, display, and distribute that content as needed to operate and promote your listing through the service. You confirm that you have the rights needed to provide this permission.
Public listings may be indexed by search engines or shared by other people. Removing content from ybbly does not immediately remove copies, screenshots, or search-engine caches held by others. Data retention is explained in our Privacy Policy.
8. Prohibited use and moderation
Do not use ybbly for unlawful activity, fraud, discrimination prohibited by law, exploitation, infringement, automated spam, unauthorised scraping of personal data, interference with security, or bypassing account and listing limits.
We may review, restrict, hide, or remove content and suspend or close accounts where needed to enforce these terms, protect users, investigate misuse, or comply with law. We may act on reports and valid requests from authorities. Where available, your account or a notification explains a moderation decision. Contact us if you believe a decision is incorrect.
9. Availability and responsibility
We aim to keep ybbly working reliably, but availability, messages, search rankings, enquiries, and sales are not guaranteed. Features may change, and maintenance or technical issues may interrupt access. Keep your own copies of information that matters to you.
To the extent permitted by applicable law, ybbly is not responsible for losses caused by inaccurate user listings, another user’s conduct, or transactions and professional services arranged between users. Nothing in these terms excludes liability that cannot lawfully be excluded or removes mandatory consumer rights.
10. Account closure and privacy
You can request account deletion through Profile and Security → Your data. Identity confirmation is required. Closure removes access to account features; some records may be retained for security, disputes, and legal obligations as explained in our Privacy Policy.
11. Changes and applicable law
We may update these terms as the service or applicable requirements change. The date at the top identifies the current version. Material changes will be communicated through an appropriate service notice. If you do not accept updated terms, stop using the affected service and contact us about your account.
These terms are governed by the laws of India. Disputes are subject to the competent courts and other forums available under applicable law, including any mandatory consumer remedies.
12. Contact Us and complaints
For account, listing, or terms-related questions, email [email protected]. Report an ad using its reporting option, or report a conversation from chat. Include the relevant listing or profile URL and enough information for us to investigate; do not send passwords or OTPs.
For grievances, email [email protected]. We aim to acknowledge grievances within 24 hours and resolve them within 15 days, subject to any shorter timeframe required by applicable law. See Contact Us for available contact details.